Terms & Conditions

Before browsing our online store, please consult the following terms and conditions which apply specifically to the use of the store navigation and website.

Kistress.com reserves the right to change original product prices, according to the official company list, at any point in time without prior notice to customers.

Kisterss.com reserves the right to change discount rates on the original product price throughout the year and at any time without prior notice to customers.

Kisterss.com reserves the right to defer or not execute an order due to lack of stock or for any reasons related to technology or company issues.

Kisterss.com welcomes evaluation of products and services! We believe that reviews are an essential guide for new customers. However, the company unilaterally reserves the right not to publish malicious or biased evaluations as well as unfounded criticism.

Kisterss.com is not responsible for any mistakes in the availability of products shown at the website resulting from inventory information system failure.

Privacy Policy

Privacy policy directives protect any information that the user / customer gives to this website. The objective is the protection of your personal data in accordance with the European Directive on Privacy and Electronic Communications (EU EC Directive), Regulations 2003 & EU E-Privacy Directive (Cookie Law 2013)

Please be advised that under Greek Law N.2472/97 we retain your personal information in our files which you can of course access according to the law. Therefore, and with total respect to the Data Protection Authorities, the company www.kisterss.com, limits its information access only for the service of its customers.

Details

What do we collect ?
Names, Contact Addresses, Emails, Postal Codes
What do we do with this information ?
We use it exclusively for the process of your orders and to improve the level of our services. We also use it, and only after your consent, to forward emails and newsletters with our products and offers.
What about your safety?
www.kisterss.com is committed to follow the latest security policies regarding content protection. However, you can ask for an immediate delete of past personal data at any point in time.
Kisterss has taken all necessary precautions in order to guarantee the best possible security for your data. The website www.kisterss.com uses the SSL protocol to secure online business transactions. In this way, all personal information like credit card data, name, addresses, is encrypted so that it may not be read or changed while transferred on the Internet.

Payment Information

Cash on Delivery (Greece)

Returns Policy

Cancelling your order under the distance selling regulations

If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us, provided you give us written notice within 5 working days of receipt.

We will issue you with a full refund including the shipping cost in case of defective product that our company is unable to replace it.

All items must be returned unused and in their original condition, from the original delivery country.

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your cancellation notice. If we do not receive the cancelled order back, we will arrange to have it collected from you at your cost.